A lan Trefler is the founder and CEO of Pegasystems, a software company that specializes in business process management (BPM) and customer relationship management (CRM) solutions. A native of Boston, Trefler was a gifted student and a chess prodigy, co-champion of the 1975 World Open Chess Championship. This strategic mindset would later inform his approach to building his software empire. He founded Pegasystems in 1983 with a vision to create software that could automate complex business processes and adapt to changing rules without requiring traditional programming.
For decades, Trefler has led Pegasystems, growing it from a small startup into a major publicly traded enterprise software company. Its platform, known as Pega, is used by some of the world's largest corporations in finance, healthcare, and telecommunications to streamline their operations and improve customer engagement. Trefler is not only a technologist but also an author, having written the book "Build for Change," which outlines his philosophy on creating agile and future-proof business systems. He remains deeply involved in the company's strategy and product development, staying true to his original vision of making complex software more intelligent and accessible.
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Alan N. Trefler, born on March 10, 1956, in Boston, Massachusetts, is the founder, CEO, and Chairman of Pegasystems. His family background instilled both entrepreneurial drive and deep historical awareness; his father was a Holocaust survivor from Poland who owned a successful art and furniture restoration business, where Alan worked as a youth.
He was a childhood chess prodigy, becoming the high school chess champion of Massachusetts. This highly analytical talent led him to Dartmouth College, where he studied economics and computer science, graduating in 1977. At the age of just 19 in 1975, Trefler tied for first place in the prestigious World Open Chess Championship with Grandmaster Pal Benko, a feat he credits with propelling his early AI work in college, where he began developing systems to teach computers how to play the game.
Alan Trefler began his career as a software engineer and consultant in the late 1970s, keenly observing the gap between technology capabilities and actual business needs. Inspired to create software that could 'democratize' technology for business users, he founded Pegasystems Inc. (Pega) in 1983 at the age of 27, famously forgoing an opportunity to attend Stanford Business School.
The early years were fueled by his technical vision and immense personal risk; he bootstrapped the company with 'over $300k' from his mother's retirement funds, stating, 'failure was simply not an option'. Pega was built on a pioneering concept—now known as low-code—creating a model-driven software that fundamentally changed how large enterprises manage customer engagement and business processes. He successfully took Pega public on NASDAQ in 1996 and has since grown it into a $1.3+ billion, global, public company with about 6,000 employees, pioneering innovations in intelligent automation and generative AI.
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Tied for first place in the World Open Chess Championship at age 19.
Graduated from Dartmouth College.
Founded Pegasystems (Pega) in Cambridge, Massachusetts.
Took Pega public on NASDAQ.
Co-founded The Trefler Foundation with his wife Pam.
Competed in a charity chess tournament alongside Grandmaster Garry Kasparov.
Authored the best-selling book Build for Change.
Retargeted Pega’s development to focus entirely on Generative AI.
Continues to serve as Founder, CEO, and Chairman of Pega.
Alan Trefler's self-made wealth and influence are directly tied to the growth of Pegasystems Inc. (PEGA), a market leader in Customer Relationship Management (CRM) and business process automation (BPM) software, with annual sales exceeding '$1.5 billion'.
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Alan Trefler’s philanthropic efforts are intensely localized and community-focused, driven by his background as the son of a Holocaust survivor and his dedication to marginalized communities. Together with his wife Pam, he founded The Trefler Foundation in 1999.
The Foundation’s mission is centered on creating lasting positive change through inspiration, experimentation, and innovation, specifically targeting the Greater Boston area. Key areas of support include: education and workforce development, health care, and healthy lifestyles in disadvantaged communities. Early in their philanthropy, the Treflers donated '$1 million to Dorchester High School' in 1995. Trefler also leverages his business influence by promoting ethical AI use, arguing against the commoditization of personal data and for 'Democratizing Software for the Greater Good'.
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“A lot of companies across the globe are going to die over the next few years, not because of macroeconomic stress but because there is an entire emerging generation of customers who hate doing business with them.”
“Whenever businesses reflexively set things up to herd customers into certain group behaviors, they create disdain and dissatisfaction.”
“Serving in the Israeli Army taught me what it means to be part of something greater than yourself.”
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-0.14% | -$3.07M
-0.01% | -$0.52M
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